Returns Policy

You have the right to cancel your contract within 14 days of receipt of the goods. The easiest way to do this is to return the goods to us in accordance with the below instructions. If you are unable to return the goods to us before the 14 day period has expired you need to notify us of your intention to cancel, always within the 14 day period. To do so, simply email at info@printberry.promo

We would recommend you use a recorded delivery service and keep the proof of postage. If we have to pay additional postage charges on your package, we may deduct the amount of such charges from any refund we send to you. Your parcel is your responsibility until it reaches us.  We cannot accept liability for goods that get lost or damaged in transit back to us. If you need some help or have any questions please contact our Customer Services department who are more than happy to help.

As long as any goods you send back to us are in their original condition, we will refund your purchase within 14 days of receiving your package or proof that the order has been returned. If you are a customer in the EU, we will also refund the cost of standard delivery. If you need some help or have any questions please contact our Customer Services department who are more than happy to help.